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Technical Support

If you experience an issue with your Macware product, our technical support team is here to assist you.  If you are unable to find a solution to your problem through our online FAQ's, product manual or program help file, please email our Technical Support Team for further assistance.

support@macxware.com

We ask that you include the following information so we can provide an answer in an efficient and timely manner:

1) Product name
2) Product version number
3) Operating system and operating system version number (including whether you have an
     Intel based Mac)
4) Problem description or error message
5) Any other relevant information

Customer Service Inquiries

For inquiries regarding sales, rebates, refunds, and other information not related to technical support, please email our Customer Service Department for assistance.

sales@macxware.com

Order Status

You can see the status of your order by going to any product order page and selecting the “Customer Service” link in the right navigation panel; or click here to go directly to the Customer Service page.