Q. LogoCreator keeps crashing and/or runs very sluggish in Panther. Is there an update that will fix this?

A. Yes, most likely the version of LogoCreator you purchased was created before Panther became available for testing. To update the LogoCreator, simply pull down the "window" menu (Found next to the "modify" menu) and select "Check for internet updates." This will bring you up to date with Panther.

Q. What IS LogoCreator? What does it do?

A. LogoCreator does just what its name implies. It creates Logos. Logos for your small business, logos for your web site, logos for your client's web site. The LogoCreator is the fastest way to get a professional, high quality logo. It's made up of professionally created logo templates. Each template can be customized in countless ways.

LogoCreator is a do-it-yourself program. You can sit for a few minutes and create your new logo, or sit for a few hours and play with all of the different ways you can turn one of the templates into a highly customized logo.

Q. I have a great many programs I could use to accomplish the same results. What then would make your program different from other graphics programs (Paint Shop Pro, Fireworks, or Photoshop for example)?

A. LogoCreator is just that.... a logo creator. It is not a graphics program like Photoshop or Fireworks. LogoCreator is meant to enhance these products, not replace them. You can export a template in LogoCreator and fix it up in Photoshop. Or, create some images in Fireworks and Import them into LogoCreator to add a more custom look to your creation.

Q. Can I use my own images?

A. Of course! LogoCreator can import many different types of graphic formats. You can import clipart images or your own drawings that you've scanned in, or use any number of online photo agencies that provide high quality photos.

Q. If you use the logo creator software to create a logo for your company, can that logo be copyrighted? It seems that another company could use the same logo with their name.

A. Yes, you can copyright your logo.

Even if a user uses the same template - which is highly likely! - the name will be different ... and thus, the logo is different as far as the copyright office is concerned.

If a user happens to have the same name, the same byline, then you're going to have a hassle anyway whether they've used the same template or not! :)

Chances are, you're going to be the only one with your company name. Unless you create a name like "CyberHosting" or something generic like that.

Q. I've just tried to save my logo as a .gif! I'm getting a "TLC" file format that my browser can't read!

A. Don't get confused with "save" and "export". They're different.

If you "Save" a logo, you save it as a '.tlc' document. This is different than "Exporting" the logo as a jpeg or a gif.

Saving allows you to re-modify the logo later. You can bring in a saved logo by using the "Open" menu option. Exporting will basically take a screen shot of your finished piece and export it as a picture... a non editable image. You can export using the "Export" pull down menu.

Q. I've just exported my new logo as a "High Res" TIF image. I double clicked it and tried to print ... but the printout is VERY pixilated! What gives? I thought this was a high res file?

A. LogoCreator has output the file as a 300dpi image. Now, you need a program that can handle the DPI information. Photoshop, Paint Shop Pro and Fireworks will print the image just fine. The image will look smaller than what you see on LogoCreator's canvas, but it will print sharp and clear.

If you have a program that is printing your high res image large and grainy... try selecting "page setup" and set the "scale" or "percentage" to 25%. This will print the image smaller, but crisp and clear.

You can also print the logo directly from LogoCreator.

Q. How do I change the size of my canvas?

A. Simply drag the end of one of the corners to resize the canvas.  The final size that you choose will be your entire canvas.  Keep in mind that whatever is shown on the canvas, will be shown on your exported logo.

Q. This software seems great for website design. But if one of my clients ask me to create a logo for their company, this may include letterhead, envelopes, business cards. etc. Will this program help me to create company logos for use on stationary and the like?

A. LogoCreator will output most any format that your local print shop can handle. You can create your logo, and simply export it as a high resolution TIFF image (or any one of 11 other formats). Your print shop will use it to create your new business card.

We've made it even easier. Built into LogoCreator's print function is a link to iPrint.com. iPrint is an online printing company. It will allow you to take a pre existing image (a logo from LogoCreator for an example) make business cards, stationary, car magnets, coffee mugs with the logo imprinted, mouse pads... you name it, iPrint can most likely print your logo on it.

Q. My exported Jpeg files are a little too big. I'd like to reduce them in "k size" so that my web page loads faster.

A. LogoCreator is a logo creation tool. To produce the highest quality image, we don't compress the final output. You can, however, download a number of shareware programs that will compress the file with ease. There are so many out there, we don't want to single any one out. But use a shareware site like Download.com or TwoCows.com. Search for "jpeg compressor" or "gif compression software". You'll find dozens to choose from.

Q. Can I resell the logos I create with the software?

A. You sure can! Just don't tell us if you're getting $1000 for each one.

Q. How much can I sell each logo for?

A. That, my fine entrepreneur, is up to you.

Q. When I export or print in high resolution, why does the image seem smaller when it's finally printed?

A. When printed, an image with a high resolution contains more, and therefore smaller, pixels than an image with a low resolution. For example, a 1-by-1-inch image with a resolution of 72 dpi (dots per inch) contains a total of 5184 pixels (72 pixels wide x 72 pixels high = 5184).

The same 1-by-1-inch image with a resolution of 300 dpi (which is what LogoCreator uses when printing) contains a total of 90,000 pixels. Higher-resolution images usually reproduce more detail.

When the image resolution is higher than the monitor resolution, the image appears larger on-screen than its specified print dimensions. For example, when you display a 1-by-1 inch, 144-dpi image on a 72-dpi monitor, it appears in a 2-by-2 inch area on-screen. Because the monitor can display only 72 pixels per inch, it needs 2 inches to display the 144 pixels that make up one edge of the image.

Q. Can I permanently import my own artwork into LogoCreator for future use?

A. You can always import artwork or images from the Import menu item found under the FILE menu.

However, to keep the imported artwork as a permanent feature in LogoCreator:

1. In LogoCreator's application folder, you will find another folder named "Logo Libraries".

2. Select any one of the logo sets. Inside each logo set's folder is another folder named "Artwork".

3. Now drag the image you want to keep permanently into this "Artwork" folder.

To access your '"permanent" image, select that particular logo set after launching LogoCreator.Then choose a logo and click on any logo object (not text). When the "Element setter" window appears, pull down the same logo set menu. You should now be able to select your image.

For tutorials on LogoCreator... click here.
For reviews on LogoCreator... click here.

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